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Verified provider reviews

Leave a verified provider review

Reviews on ACC are only accepted from providers we can tie to a real enquiry. Enter the consultant's profile link and the email address you used to contact them, and we will send a one-time review link to that address.

How we keep reviews honest

  • • A review can only be left where an enquiry to that consultant exists on ACC.
  • • The link is emailed to the address on that enquiry, works once, and expires.
  • • One review per provider, per consultant. Nobody can review the same consultant twice.
  • • A consultant cannot review their own profile, and we flag reviews from a connected address.
  • • ACC checks every review against our Code of Conduct before it is published.
  • • The consultant may add a response, which is also checked before it appears.
  • • Scores are calculated only from published, verified reviews. We never publish invented reviews.

If your concern is serious rather than a matter of feedback, please use our complaints process instead.